UK · Payroll & compliance
UK Pricing Moorepay
Moorepay does not publish its prices.
That is the first thing you need to know before starting your evaluation, because it shapes everything else: every cost figure in this page is a benchmark drawn from third-party research and customer reports, not a rate card from Moorepay’s website.
If you need numbers before you can proceed, this page gives you the best available context. If you need confirmed figures, you will need to go through Moorepay’s sales process.
That is not unusual for managed payroll at this tier. But it is worth naming plainly, because some Finance teams find the quote-only model adds friction to multi-stakeholder approval.
If your procurement process requires a published rate card before a business case can be tabled, factor that constraint into your timeline before you book the demo.
We reviewed Moorepay’s service documentation, third-party pricing research, and customer feedback to give you the most accurate cost picture available without a live quote.
For the full product and service assessment, see our Moorepay review.
What does Moorepay charge for payroll?
Moorepay operates two distinct pricing tracks: self-service payroll software (you run the data, they handle compliance infrastructure) and the Managed Plus outsourced service (Moorepay’s team handles everything from calculations to BACS payments).
The cost structures for each are meaningfully different, and conflating them is the most common mistake in early-stage evaluations.
Moorepay payroll software pricing
For the self-service software tier, third-party pricing benchmarks put the starting point at approximately £50/month for around 10 employees. At 50 employees, indicative pricing moves into the £100–150/month range.
At 100+ employees, expect £200+/month. These figures come from published comparisons and customer-reported costs, not from a Moorepay pricing page that does not exist in public form.
| Headcount | Indicative monthly cost | Tier |
|---|---|---|
| ~10 employees | ~£50/month | Self-service software |
| ~50 employees | ~£100–150/month | Self-service software |
| 100+ employees | £200+/month | Self-service software |
| 50–500 employees | £5–8/employee/month | Managed Plus (outsourced) |
| Payroll + HR bundle | ~£100–500+/month | Combined platform |
Source: payrollprices.com, Expertsure, Creative.onl (third-party benchmarks, verified April 2026). These are indicative benchmarks, not Moorepay published rates. All pricing subject to quote.
Moorepay Managed Plus pricing
The Managed Plus service covers payroll calculations, HMRC submissions, BACS payments, and year-end processing; it is priced on a per-employee-per-month (PEPM) basis. Third-party benchmarks put this at £5–8 per employee per month, depending on headcount and complexity.
For a 100-person business, that is £500–800/month in base managed service fees, before setup costs or additional modules.
Setup for the managed service typically adds a one-off implementation fee of £500–1,000. This covers the five-phase onboarding programme (Welcome, Setup, Training, First Run, Complete) and the dedicated payroll specialist assignment.
Moorepay says setup can take as little as four weeks before you start running payroll, so build that lead time into any switch with a hard go-live date.
Details last checked: 2026-06-30 · Source: moorepay.co.uk
That upfront cost is not recoverable, so it matters in your total-cost model for any contract with a realistic possibility of early termination.
What does Moorepay’s fee include?
The Managed Plus service covers the core payroll execution cycle: PAYE calculations, RTI submissions (Full Payment Submission and Employer Payment Summary to HMRC), BACS payment processing, statutory forms (P45, P60, P11D), auto-enrolment pension management, and the dedicated payroll specialist relationship.
That is the service you are paying for.
For the self-service software tier, the fee covers the payroll platform, HMRC compliance infrastructure, and access to Moorepay’s support team. RTI submissions are included.
Support is positioned as direct phone access rather than a queue: Moorepay describes “no ticketing system, no waiting days for a response; just pick up the phone and talk to us”. Worth weighing if your last provider left you logging tickets at month-end.
Details last checked: 2026-06-30 · Source: moorepay.co.uk
The execution responsibility stays with you: data entry, validation, and sign-off.
HR capabilities (absence management, employee self-service, performance management, onboarding workflows) come from the Natural HR platform acquired in March 2023 and are typically priced separately at approximately £1.90 per employee per month.
If you need a combined payroll and HR solution, factor that addition into your per-employee cost.
What costs sit on top of Moorepay’s headline rate?
This is where the business case can shift materially. The headline PEPM covers managed payroll execution.
What it does not always cover, and what multiple customer reviews flag, are the charges that appear once you are inside the contract.
Routine admin charges. Adding contacts, making minor configuration changes, and adjusting account settings attract additional charges that customers consistently report as unexpected.
These are not large individually, but they accumulate over a multi-year contract and directly undermine the all-in pricing you thought you had negotiated.
Year-end processing extras. Some clients report additional charges for year-end tasks beyond standard P60 generation. Confirm what is and is not included in your annual processing cycle before you sign.
HR module add-ons. The Natural HR HRIS is not included in the payroll service fee. If you want HR management in the same platform, you are adding a second billing line at roughly £1.90 PEPM.
Contract commitment cost. This is the most consequential hidden figure.
Moorepay contracts typically run annually, but multi-year renewal terms (up to three years, according to customer reports) and early-exit fees equivalent to up to 12 months of fees are documented in Trustpilot reviews.
If you sign a three-year term and want to exit at 18 months, the cost structure can be substantial. Get the exact renewal and exit terms before signing, not after.
Whichapp view
The PEPM rate is the wrong number to anchor your business case to.
The real figure is total contract cost: PEPM multiplied by headcount multiplied by contract length, plus implementation, plus the admin charge pattern, minus any exit optionality if your situation changes.
For a 100-person business on a three-year managed contract, the difference between a well-negotiated deal (clear exit clause, defined admin charge schedule) and a poorly-negotiated one can be tens of thousands of pounds.
The headline PEPM does not capture that variance.
How does Moorepay compare on price?
Comparing Moorepay’s pricing against alternatives requires stating the basis clearly: we are comparing estimated managed service costs against a mix of published software prices and estimated bureau rates.
These are not directly equivalent products, which is why the comparison needs a switching-logic frame rather than a flat price table.
| Provider | Model | Indicative cost (100 employees) | Pricing transparency |
|---|---|---|---|
| Moorepay Managed Plus | Fully outsourced | ~£600–800/month | Quote only |
| BrightPay | Self-service software | ~£149–249/year (software licence) | Published tiers |
| Sage Payroll | Self-service software | ~£84–150/month (published tiers) | Published tiers |
| Cintra | Outsourced/hybrid bureau | ~£500–700/month (estimated) | Quote only |
Source: BrightPay and Sage published pricing (April 2026); Moorepay and Cintra indicative estimates from third-party benchmarks. Not a direct like-for-like comparison; service scope differs materially.
Verify all figures with providers before making a purchasing decision.
The table above looks like Moorepay is expensive relative to BrightPay and Sage. That framing misleads.
You are not choosing between equivalent products: BrightPay and Sage are payroll software, meaning your team owns the execution. Moorepay’s Managed Plus removes that execution burden entirely.
Whether that removal is worth the premium depends entirely on what your internal payroll capacity actually costs.
Where Moorepay is legitimately more expensive than a software-only alternative: you are paying for a managed service layer you may not fully utilise if your team is capable of running payroll independently.
Where Moorepay is competitive: for mid-market outsourced managed payroll, £5–8 PEPM is broadly in line with the bureau market.
The risk is not the headline rate but the admin charge pattern and the contract structure.
Cost modelling
Worked scenario: 100-employee business on Moorepay Managed Plus
Year 1: £700/month managed fee (midpoint £7 PEPM × 100 employees) = £8,400 annual managed cost, plus £750 one-off implementation. Total year 1: ~£9,150.
Year 2: If headcount rises to 120, cost scales to ~£840/month = £10,080/year. HR module add-on at £1.90 PEPM adds a further ~£2,280/year.
Three-year total (with HR module, no config charges): approximately £35,000–38,000. Add estimated admin charges of £50–100/month and year-end extras: three-year exposure rises to £37,000–42,000.
Early-exit fee if you leave at 24 months: up to £8,400 (12 months base fees).
Is Moorepay worth the cost?
The value case for Moorepay rests on a specific premise: your team genuinely benefits from full payroll execution removal.
If a named payroll specialist handling RTI submissions, BACS runs, P60 generation, and year-end processing frees up meaningful Finance or HR capacity, the £5–8 PEPM is a straightforward buy.
If your team could run payroll competently with good software, you are paying a managed-service premium for a service layer you do not need.
The compliance depth is real and adds measurable value in the current environment.
The CIPP Payroll Assurance Scheme re-accreditation in 2025, the Employment Rights Act readiness programme, and the employment law advisory access are genuine operational assets for mid-market employers navigating the SSP and parental leave changes coming into effect through 2025 and 2026.
Moorepay describes itself as “HMRC-recognised and accredited by the CIPP’s Payroll Assurance Scheme”, the two credentials a procurement team usually wants on record before signing off a managed-payroll contract.
Details last checked: 2026-06-30 · Source: moorepay.co.uk
If compliance advisory is something you would otherwise be paying a separate service for, that value compounds the managed service fee.
The value breaks down in two situations: first, if your payroll profile is not stable and predictable (Moorepay’s execution quality depends on normal-run scenarios; the 8% one-star pattern on Trustpilot clusters around non-standard situations and system lag at month-end).
Second, if you do not negotiate the contract properly before signing.
The headline PEPM is only one part of what you are committing to; the renewal term and exit clause are the more consequential numbers in a multi-year deal.
Moorepay pricing FAQs
Frequently asked questions
Does Moorepay publish its pricing?
No. Moorepay does not publish a price list for any of its services.
All pricing is bespoke and confirmed via a consultation and quote. The figures on this page are indicative benchmarks drawn from third-party pricing research and customer reports, not Moorepay’s own documentation.
You will need to contact Moorepay’s sales team to get a confirmed quote for your headcount and service configuration.
How much does Moorepay cost per employee per month?
For the Managed Plus outsourced service, third-party benchmarks indicate £5–8 per employee per month, with the rate varying by headcount and payroll complexity.
For the self-service software tier, indicative costs run from approximately £50/month for 10 employees to £200+/month for 100+ employees. A one-off implementation fee of £500–1,000 typically applies to the managed service.
All figures are benchmarks; your actual quote may differ.
What are Moorepay’s contract terms?
Annual contracts are standard.
However, customer reports on Trustpilot document renewal terms of up to three years and early-exit fees equivalent to up to 12 months of service fees. These terms are reportedly not always highlighted clearly before signing.
Before agreeing to any contract, request explicit confirmation of: the renewal length, the auto-renewal trigger date, the notice period required to prevent auto-renewal, and the exact early-exit charge schedule.
Does Moorepay charge for account changes and admin tasks?
Multiple customer reviews flag additional charges for tasks such as adding contacts, adjusting configurations, and making minor account changes. These charges are not always disclosed upfront and can accumulate materially over a multi-year contract.
When negotiating your contract, ask for a written schedule of what tasks attract additional charges and what is included in the base fee.
Is Moorepay cheaper than BrightPay?
On a direct cost-per-employee comparison, Moorepay’s Managed Plus is significantly more expensive than BrightPay’s self-service software.
BrightPay publishes annual licence pricing in the £149–249 range for 100 employees; Moorepay’s Managed Plus for the same headcount runs approximately £600–800/month.
The comparison is misleading without the service context: Moorepay removes payroll execution entirely; BrightPay is software only. If you have the internal capacity to run payroll, BrightPay is cheaper.
If you are buying out of that internal overhead, the comparison changes.
Does Moorepay’s pricing include employer National Insurance?
No. Employer National Insurance contributions are a pass-through cost borne by you as the employer and are not part of Moorepay’s service fee.
At the current rate of 15% on earnings above the secondary threshold, employer NICs typically add 10–14% on top of gross payroll cost.
For a 100-person business with an average salary of £35,000, that represents approximately £48,000 per year in employer NICs, which sits entirely outside your Moorepay contract.
For a detailed breakdown of how employer NICs work, see our guide to employer National Insurance contributions.
How we researched Moorepay pricing
Moorepay does not publish a price list, which means no pricing page to verify directly.
We drew on third-party pricing benchmarks from payrollprices.com, Expertsure, and Creative.onl, cross-referenced with customer-reported costs in Trustpilot reviews (1,823 reviews, April 2026).
We also drew on our own Moorepay product research for the full Moorepay review, including service tier documentation, onboarding materials, and competitive pricing context from the UK managed payroll market.
Contract term information is based on documented customer reports rather than Moorepay’s sales materials, which do not describe exit terms publicly.
Whichapp is an independent comparison site. We do not sell payroll software or services. Some links on this page may be affiliate links; this does not influence our editorial assessment. All pricing figures are indicative benchmarks, not Moorepay’s confirmed rates, and are subject to change.
Verify all costs with Moorepay directly before committing to a contract.
For a broader view of UK payroll outsourcing options, see our guide to UK payroll outsourcing. For the employer obligations framework behind any payroll contract, see our guide to PAYE for employers.